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FAQs

From salary sacrifice to charging, this is the place to get your EV questions answered.

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You'll find loads of useful information about EVs in our guides. Take a look to find helpful articles and the latest news, views, tips and tricks from the world of pure electric vehicles.

Who should I call in an emergency or for need help with my EV?

If you have an EV through salary sacrifice. Here are some useful numbers:

If you’ve been in an accident - call our accidents partner, FMG: +443442438777

You’ve broken down and need roadside help - call the AA: +441213363664

You’ve damaged your tyres - call KwikFit: +44800425262

You need a windscreen or glass replacement - call National Windscreens: +448008778682

You need to book a service, MOT or technical repair - call Fleet Assist Service Booking: +441480813826

What does EV mean?

EV stands for electric vehicle.

EVs are powered by an electric battery which means that they produce no CO2 emissions at all. Unlike internal combustion engine (ICE) cars which put carbon into the atmosphere and contribute to air pollution and global warming.

EVs have no engine and no gears, which makes them very powerful and fast. EV drivers charge their cars in the same way that you would do with a mobile phone, top it up when the battery is low at home or using one of the public chargers across the UK.

Check out this guide which will help you if you're wondering whether you should buy an electric car over a fuel or hybrid car.

How does leasing work?

When you lease a car you agree to pay a monthly fee over a set term for use of the vehicle. When you take out a lease as an individual this is known as personal contract hire (PCH).

Businesses can lease a whole fleet of vehicles in this way. This is known as business contract hire (BCH).

Check out this guide that explains how the cost of leasing through a PCH compares with the cost of leasing through salary sacrifice.

What is salary sacrifice?

Salary sacrifice is an employee benefits scheme that allows you to pay for a car out of your gross monthly pay. Because this payment comes out of your pay before any tax, it reduces your salary and in turn lowers your income tax and national insurance payments too.

Money that you'd normally never see (because it goes straight out of your pay to HRMC) goes directly towards paying for your car. This makes it a very cost-effective way to lease an electric vehicle and allows you to save up to 40% on the cost of an electric car.

Check out this guide that explains why companies choose our salary sacrifice scheme.

What's included with EV salary sacrifice?

We offer everything you need to hit the road. Our package includes:

  • • Your brand new EV
  • • Maintenance
  • • Servicing
  • • MOT
  • • Tyres
  • • Breakdown cover
  • • Insurance (some employers choose not to include this)

Check out this guide that explains exactly what's included in salary sacrifice and how much it costs.

Can I get a free home charger?

The OZEV grant was introduced by the government to subsidise the cost of home chargers, but there have been changes to who is eligible for this grant since April 2022.

We’re happy to say that we’ll continue to fund home chargers for drivers on our salary sacrifice scheme beyond the April cut off for the OZEV grant.

We’ll cover the cost of an Ohme Home Pro charger plus a standard installation at your home.

Check out this guide that explains who is eligible for a free home charger and how the process works.

What is Benefit in Kind (BiK) tax?

Employees pay Benefit in Kind tax on benefits they get from their employer on top of their salary. HMRC treats the benefit separately from your salary, which means you pay the tax before it arrives into your bank account. Any driver who uses a company car for personal use pays BiK tax out of their monthly wage.

Check out this guide on BiK rates for electric cars.

What happens to the car at the end of a salary sacrifice agreement?

At the end of the salary sacrifice agreement, you simply hand the car back to us.

Let us know where you'd like us to collect it from, either a home or work address.

What condition should I return my EV in?

We understand that wear and tear is part of everyday life.

Sometimes vehicles are returned to us with excessive scuffs, scratches or damage. When you hand your vehicle back over to us at the end of your lease, we'll inspect it to make sure you’re returning it to us in good condition.

Our inspections are carried out in line with the BVRLA (British Vehicle Rental & Leasing Association) guidelines. Full copies of this can be found here.

Can I buy the car at the end of my salary sacrifice agreement?

Yes, you have the option to buy the car at the end of the salary sacrifice agreement for the current market value.

Will I pay company car tax with salary sacrifice?

Yes. You'll pay company car tax, also known as Benefit-in-Kind, on an EV through salary sacrifice. But the good news is right now it's a super low rate for EVs, at just 2%. And it's frozen until 2025.

Will I pay the same amount each month for an EV on salary sacrifice?

Your net payments may vary based on a few things, for example, if you change tax brackets, or if the government changes the Benefit-in-Kind rates. The good news is, BiK is fixed at 2% until 2025.

Is salary sacrifice open to everyone?

Your employer needs to join the scheme before you can get an EV with salary sacrifice. Once your business has joined the scheme, your employer decides who can get an EV through it.

As a minimum, you need to have completed your probation period, be on a permanent contract and paid via PAYE, and hold a valid UK driving licence. You must also be able to afford the vehicle without going below minimum wage and not be planning on retiring during the length of the contract.

There are additional insurance eligibility criteria which you can see here.

How long does a salary sacrifice agreement last?

It's up to you! You choose the length of your agreement, between 2 and 4 years.

Can I choose my yearly mileage allowance with salary sacrifice?

Yes. You're in control of your yearly mileage allowance. The minimum is 5,000 and maximum is 30,000 miles.

What happens when the car needs a service or maintenance?

With salary sacrifice you get a full maintenance scheme which includes servicing, batteries and tyres under normal wear and tear conditions.

If you need help just need to phone our Driver Line on 0203 3222 601 to book in. When the car's delivered we'll also give you a pack with all the information you need on servicing and maintenance.

What happens if I resign or am made redundant while I have an EV on salary sacrifice?

If you resign or are made redundant during your salary sacrifice agreement, the EV can be returned and your employer’s early termination leaver protection will be used, usually resulting in no fee.

What happens if I go on parental leave while I have an EV on salary sacrifice?

If you go on parental leave while you have an EV on salary sacrifice you can keep the car and continue to pay for it for as long as you can afford to. If your salary drops below minimum wage and/or statutory pay, you'll be covered for up to 12 months from the start of your leave.

If you don't need the car anymore you can return it and your employer’s early termination leaver protection will be used, usually resulting in no fee.

What happens if I go on long term sickness leave leave while I have an EV on salary sacrifice?

If you go on long term sickness leave you can keep the car and continue to pay for it for as long as you can afford to. If your salary drops to a level below minimum wage and/or statutory pay, you'll be covered for up to 3 months from the start of your leave (defined as being off on sick leave for 4 weeks or more).

If you don't need the car anymore, you can return it and your employer’s early termination leaver protection will be used, usually resulting in no fee.

How does parental and long-term sickness leave work for the employer?

The employer would let us know (providing some documented proof) and would keep paying the monthly rentals but stop deducting the sacrifice from the employee’s pay.

When the employee returns, the employer just needs to notify us and we'll credit them back for the number of months due under the cover.

What happens if I lose my licence on medical grounds during my salary sacrifice agreement?

The car can be returned, and your employer’s early termination protection will be used, usually resulting in no fee.

What happens at the end of the salary sacrifice agreement?

You return the car, and we'll check for any damage or excess mileage charges. Damages above our end of contract damage waiver, and excess mileage charges, will be invoiced to the employer and are usually then deducted from the employee’s net salary.

Is there a delivery charge?

No, we'll get your car delivered free of charge to any UK mainland address, either home or business (except for Teslas which usually need to be collected).

Do you need to see my driving licence?

Yes. We'll check it when you order your car and every year once you have the car.

Are there any fees or other payments involved with salary sacrifice?

There are no set up fees for salary sacrifice and no upfront payments. There may be charges in circumstances of excess mileage, certain early termination circumstances, end of contract damages or fines.

What does kWh mean?

kWh means kilowatt hour. In an electric car, it is a unit of stored energy.

You'll see that car batteries are labelled with kWh. This lets you know how large the car battery is and how many kWh it can store.

Chargers are also labelled with kWh. This lets you know how fast a charger will top up your car.

In simple terms, the smaller your car battery is in kWh and the higher the charger wattage, the quicker the charge.

Check out our charging pages for more information on charging speeds and the home chargers we offer.

What is personal contract purchase (PCP)?

Personal contract purchase has a set term length, set mileage and a deposit of around 10% of the cost of the vehicle.

At the end of the term you can either give the car back, pay off the remaining payments or trade in the vehicle for another.

This is the best option if you're looking to own the vehicle at the end of the term as it offers the most flexibility.

What is personal contract hire (PCH)?

Personal contract hire is also known as a lease.

The lease has a set term length, set milage and a deposit to cover the period.

You'll give the car back at the end of the agreed term. This is the most cost-effective way to drive a brand new vehicle.

Check out this guide that explains how the cost of leasing through a PCH compares with the cost of leasing through salary sacrifice.

What is a hire purchase (HP)?

With a hire purchase, the full cost of the vehicle is split over a fixed term. You own the vehicle at the end of the term once all payments are completed. This has the highest monthly cost but you'll own the vehicle at the end of the term, and there is no cap on your mileage.

What's a tethered or untethered charger?

A tethered charger has its own cables hardwired in.

Untethered chargers don't. They need a cable to be connected each time you charge.

Most cars come with a cable, or you'll need to buy one to charge on the public charge point network.

Our EV specialists will help you decide which is best for you based on your needs.

How do I drive an electric car?

Just like an automatic fuel car, except the car has no gears. Because it has no gears it drives incredibly smoothly. The only thing you might need to get used to is Re-Gen braking. This is as simple as releasing the throttle.