Home charging

If you have your EV through our salary sacrifice or personal contract hire agreement (aka ‘the ultimate EV package’), you may have chosen to get a home EV charger as part of the package. Here’s what you need to know:

• A few weeks before your delivery, we’ll send you an online form to apply for your charger. This asks for a few details including where you’d like the charger to be installed.
• Our sister company, Octopus Energy Services, will get in touch to organise the installation.
• We’ll aim to install the charger before your car is delivered, but unfortunately this isn’t always possible depending on how soon your car is arriving.
• Only the standard installation is free. If installing your charger is more complicated than our standard installation, it may cost extra to get you set up. We'll give you a quote for any extra work before we go ahead.

• If you decide to cancel your order after your charger has been installed you will have to pay for the charger. Check out our T&Cs to find out more.
• If you want to move or remove your charger at a later date, you’ll need to pay for this. The Octopus Energy Services team can help if needed.

• If you’re leasing through Business Contract Hire, you can view the options Octopus Electric vehicles offer and apply for an installation below
• Once completed, our sister company Octopus Energy Services will handle your application and organise the installation of your charge point.
• In your application, make sure you upload a photo of everything that the form requests, as well as your MPAN number.