Returning your EV

We really hope you loved driving your Octopus EV! In most cases, Octopus Electric Vehicles is the registered owner of the car, which means we will help organise the returning of your car at the end of the contract.

• In the lead up to your final month, we’ll be in touch to begin the process of returning your EV and arrange a collection date.
• We'll advise you to complete a self-inspection on the vehicle, to inform us of any damage and prepare you ahead of time for any additional costs to expect when your lease ends.
• We’ll also inspect the car upon collection to assess for damage, and let you know if there’s anything we consider to be beyond wear and tear. Click here for more information on damages.
• For salary sacrifice vehicles, any end-of-contract changes (including, but not limited to, fines and PCNs, excess mileage charges, and end-of-contract damages) will be charged to your employer, who will normally pass this on to you as a net pay deduction. You can see more on any additional costs, in the additional costs section.

• We’ll collect your car either on the final day of your contract or on a suitable date beforehand.
• The collection company will be in touch to give you an hour’s warning so you know when to expect them. This can be done at any mainland UK address that’s convenient for you.

• We’ll include any excess or damage fees within your final rental payment.
• You’ll be billed until your car has been collected or when your 30 days notice period ends.
• If you’re on our salary sacrifice scheme or have a personal contract hire, you may have a damage waiver - please check your driver handbook for more information on this.
• If you’re on a business contract hire, you’ll be liable to pay the costs any damages identified outside of fair wear and tear.

When returning your EV, you'll be asked to self-inspect for damages. Please see the damages section for more information on this.

When you hand your car back to us, it's important that you remove all of your personal data from the car. Check out our removing personal data section to find out more.