Updated 18/06/25

• Power Pack is a variable tariff. This is a “type of use” tariff (meaning it applies to energy used to charge your car only, not other energy you use at home) and so you must be on another Octopus Energy tariff in addition to the Power Pack tariff. This can be any other tariff except Agile, Tracker or one of Octopus Energy's Intelligent Octopus tariffs.

To be eligible for this tariff you must:

• Have a Smart Meter installed and registered for export;
• Have a compatible charge point installed and operational at the property which Octopus Energy supply;
• Have a BYD Dolphin on lease from Octopus EV;
• Be successful in getting G99 permission to export at least 5 kW onto the grid, which we will apply for on your behalf;
• Limit charging to the mileage agreed in your lease (e.g. 5,000 miles per year)
• Have your car plugged in and available for a minimum of 12h/day for 20 days each month
• Note: If you don't meet these criteria, you will not receive a credit for car charging that month (see below for how crediting works). The effect of this is that your car charging will be billed at your home unit rates.
• At the moment this product will only be available for people who do not already export to the grid (e.g. from solar or battery)

Charges on the Power Pack tariff work like this:

• All electricity you use will initially be charged/credited at the normal unit rate you pay according to your other tariffs. These rates and your applicable standing charges will be shown in your account balance and on your bill.
• In the first week of each calendar month, Octopus Energy shall apply a credit to your account, based on how much of your total electricity usage in the previous month was used to charge your EV.

To be on this tariff, you agree to connect your device to the Intelligent Octopus platform. This is an ongoing requirement throughout your time on this tariff. If at any time you do not have an active authorisation for integration with a supported vehicle or charge point, and you have not had such active authorisation for a period of more than 30 days, you will no longer be eligible for this tariff and Octopus Energy will switch you to one of their standard tariffs and you will be billed according to your usage under that tariff.

You must provide Octopus Energy with your operating preferences, for example what time you need your EV ready in the morning and how much energy you would like to add to your vehicle. Octopus Energy will take your operating preferences into account first and optimise your energy use around that. If it's not possible to charge your car by the time you specify (for example, because the connector capacity is not sufficient for a full charge or because your preferences are updated on too short notice for a full charge) Octopus Energy will try to charge as much as possible in the time available.

V2G will only be active when using your Zaptec Pro charger installed as part of the Power Pack Bundle. You will not be able to have another EV charger on site, but we can replace your existing charger with a Zaptec Pro charger.

By signing up to the Power Pack tariff, you agree to:

• Give Octopus Energy permission to integrate and connect with your low carbon technology using your home wifi, in-built sim card, or other method as agreed between us.
• Give Octopus Energy permission to influence the times of operation of your low carbon technology. Octopus Energy will always strive to operate these assets in line with the preferences you have specified in the Octopus Energy app, but this service cannot be guaranteed.
• Octopus Energy collecting data about your low carbon technology, including but not limited to model, power consumption, operating preferences, any actions you take to operate these assets and how these assets perform. Octopus Energy will use this information to optimise your asset operations, send operating instructions to your low carbon technology, and generate bills.
• Give Octopus Energy exclusive rights to control your low carbon technology for the purposes of providing Demand Response Services (including but limited to the Demand Flexibility Service, Constraint Management Services and Balancing Mechanism & Capacity Market) while you remain on this tariff. By agreeing to these terms you authorise Octopus Energy to enter Demand Response Services contracts (up to five years in advance) with your low carbon technology and share relevant data with the relevant Market Operator, including but not limited to your half-hourly consumption data, address and Meter Point Administration Number (MPAN) where necessary
• Octopus Energy the exclusive right to control your low carbon technology to deliver on Demand Response Services when required by such service contracts.
• Not enter your household or any other low carbon technology you own into a third party’s scheme that enters you into a Demand Response Service (including but limited to the Demand Flexibility Service, Distribution Constraint Management Services and Balancing Mechanism & Capacity Market) while you remain on this tariff. If Octopus Energy become aware that you have joined another third party’s scheme, we have the right to remove you from Power Pack.

Octopus Energy do not guarantee that this tariff will be compatible with your low carbon technology or that your technology will operate in accordance with your preferences. Octopus Energy accept no liability for wear of your low carbon technology, scheduling failure or other electric faults - our liability to you is set out in Octopus Energy's General T&Cs.

The Power Pack Bundle (our V2G enabled BYD Dolphin package) includes a free charger and protection devices with standard installation.

Eligible vehicles:

BYD Dolphin (V2G enabled): This offer is available on V2G enabled BYD Dolphin purchased from 23rd June while stocks last.

Home charger offer

• The free home charger offer only applies to vehicle leases taken as part of the Power Pack Bundle (a BYD Dolphin that is V2G enabled leased from Octopus Electric Vehicles)

The chargers and protection devices eligible under this offer may change from time to time. We will tell you about any changes to the charger model offered before confirming your order.

If you fall outside of a standard installation or want a different charger, you will be quoted directly for any additional costs by Octopus Energy Services, our sister company that manages the installation.

If your charger is installed before your EV arrives, and you then cancel your EV order, you will be liable for the full cost of the charger and installation.

We cannot guarantee that the charger installation will occur before delivery of your vehicle, and installation lead times can be up to 16 weeks.