OctoRun - Terms and Conditions.

These T&Cs and Conditions were last updated on 23.06.2026

1. Octopus Electric Vehicles Limited (“Promoter”) is a company incorporated and registered in England and Wales (company number 09263424) with registered office at UK House, 5th Floor, 164–182 Oxford Street, London, W1D 1NN. The Promoter is responsible for operating the game mechanic, administering the Octoplus promotion (“Promotion”) as well as notifying winners, and fulfilling prizes.
2. By playing and entering in the Promotion, entrants agree to be bound by these Terms and Conditions (the “T&Cs”).
3. Entrants will be invited to play the Promotion at times determined by the Promoter from 16 June 2026 to 16 June 2027 (“Promotional Period”). The Promoter reserves the right to:
   
   
   • end the Promotion early where all prizes and treats (prizes and treats can consist of something free, a reward or a discount) (“Prizes and Treats”) have been allocated; or
   • extend or amend the Promotional Period for legal, regulatory, technical or operational reasons.
4. Any such change will be communicated to entrants where reasonably practicable.

1. No purchase is necessary to enter the Promotion. Participation is free of charge and entrants are not required to pay anything beyond the terms of their lease agreement provided they have an Octopus Electroverse Account that is not in debt in order to claim public charging credit as a Prize. 
2. The Promotion is open to individuals who are:
   
   
   • aged 18 years or over at the time of entry; 
   • residents of Great Britain (England, Scotland and Wales); 
   • and meet the qualifying criteria set out in clause

3. Comply with these T&Cs at all times.

1. Entrants must be an active Octopus Electric Vehicles customer with a signed lease agreement for an EV from Octopus Electric Vehicles to access the Promotion.
2. The Promoter reserves the right to request proof of eligibility and may disqualify any entrant who cannot provide such proof.
3. Customers can play the game as many times as they want and earn as many coins as they want, but are limited to 5 “Prize Boxes” per day. 
4. Prize Boxes must be used within the Promotional Period. Any boxes not opened will be forfeited for that day and can not be reinstated. Prize Boxes are non-transferable and non-exchangeable. 

1. To participate, eligible customers must
   
   
   • Navigate to the OctoRun Promotion;
   • Collect coins by playing the game;
   • Use collected coins to buy “Prize boxes”. 
2. Each Prize Box constitutes one entry (“Play”) into the Promotion.
3. Upon opening a Prize Box, entrants will be notified instantly of the outcome, whether they have won or have not won.
4. Failure to open a Prize Box when available may result in loss of the opportunity to participate for that day.
5. Entries received after the Promotional Period has ended will be ineligible.
6. Only entries that fully comply with these T&Cs will constitute a valid entry (“Valid Entry”).

1. Prizes and Treats are subject to availability and are allocated via a pre-determined winning allocation model through the Prize Box mechanic, based on the timing of play and availability of winning outcomes.
2. The Promotion operates using a pre-determined, winning allocation model. 
3. A total of 250 Prizes and Gifts are available each week during the Promotion. Prize values range from credits of £5 to £500 (cash-equivalent). The total prize pool value each week is approximately £1,500. 
4. The chance of winning is fixed. 
5. Odds of winning are between 0.01% and 5%, depending on the size of the Prize being won.
6. Prizes and Treats weighting: the likelihood of winning a specific Prize or Treat is proportional to the value of the Prize. For example, players have a lower likelihood of winning a more valuable Prize. 
7. The Promoter reserves the right to substitute any Prizes and Treats with an alternative of equal or greater value and vary Prize distribution where necessary.
8. If a customer receives a ‘no win’ outcome, no further action is required, and they may play again in the next eligible Promotional Period, the following Monday.
9. If a Prize or Treat is won, the customer will have the option to accept or reject it:
   
   
   • If rejected, the Prize or Treat will be immediately forfeited and cannot be reclaimed, exchanged, or reinstated.
   • If accepted, the Treat must be claimed during the Promotional Period on which it was won. Any Treat not claimed within this timeframe will expire and be forfeited. Expired Treats cannot be reinstated.
     
10. Customers must activate their Prize or Treat by clicking the [‘Claim ’] call-to-action, which will reveal the Prize or Treat.
11. The reveal period will expire at the end of the Promotional Period. Where a customer has not accessed the reveal page or claimed the Prize or Treat within this period, it will be forfeited and the Promoter shall be under no obligation to reissue it.
12. Once claimed, the Prize or Treat must be redeemed by the expiry date displayed on the Treat, unless otherwise stated. Full redemption instructions (e.g. QR code, voucher code, in-store or online use) will be provided at the point of claim. 
13. All Prizes or Treats are subject to any additional partner-specific terms provided at the point of redemption.

1. The Promoter reserves the right to disqualify any entrant suspected of fraud, abuse, or misconduct or invalidate winnings where manipulation is identified.
2. Prohibited behaviour includes but is not limited to, exploiting technical or system vulnerabilities and attempting to manipulate the outcome of the Promotion.
3. Where fraud or abuse is suspected, the Promoter may:
   
   
   • Suspend the customer’s Octoplus account;
   • Withhold Prizes or Treats;
   • Recover any Prizes or Treats already awarded.

1. The Promoter accepts no responsibility for lost, delayed, or incomplete entries due to technical issues or system, network, or third-party failures.
2. The Promoter is not liable for any failure to perform its obligations under these T&Cs caused by circumstances beyond its reasonable control. Where a technical or systems error causes an erroneous outcome (including, without limitation, the display of an inaccurate winning result), the Promoter reserves the right to void the affected play and award the entrant a replacement play in lieu of. 
3. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.
4. To the fullest extent permitted by law, the Promoter shall not be liable for any indirect or consequential losses, including but not limited to loss of profits, revenue or business, any losses arising from circumstances beyond their reasonable control, or any issues relating to products or services supplied by third parties.

1. Personal data will be processed for the purpose of:
   
   
   • Administering the Promotion;
   • Prize and Treat fulfilment;
   • Customer verification.
     
2. The Promoter’s privacy policy shall apply to any data collected and processed in connection with this Promotion and can be found on our website at https://octopusev.com/privacy-policy. 

1. These T&Cs and Conditions are governed by the laws of England and Wales. Participants may bring claims in:
   
   
   • English courts; or
   • Scottish courts if resident in Scotland.

1. The Promoter’s decision is final and binding in all matters relating to the Promotion.
2. If you have any questions or complaints about the Promotion, please contact the Promoter at customerservice@octopusev.com or by post to the registered address in clause 1.1. The Promoter aims to acknowledge complaints within five (5) working days.